Jarvis Customer Reviews 9.7 / 10

5541 Testimonials

Ford Mondeo Service | 20/10/2017

Excellent service from all staff especially Marcus Niejalke.

10 / 10


Toyota C-HR Purchase | 20/10/2017

It's hard to choose one reason because the entire experience was great. John our sales man was so helpful and friendly and he was also so happy to answer all my silly questions.  Evan was always happy to help me and he ensured I was comfortable the entire time. Once we purchased our CH-R he congratulated us as he knew this was the car that we really wanted.  Andrei honestly couldn't have helped us enough. He helped us with finance, insurance and even gave us some fantastic ideas for our honeymoon.

Thank you to everyone at Jarvis Toyota (: I love our new car!!

10 / 10


Ford Ranger Service | 20/10/2017

Great service, appreciated lift to work after dropping car off, bottle of water a nice touch.

10 / 10


Subaru Outback Service | 20/10/2017

I work in customer service and have visited Jarvis Subaru on West Terrace several times. On all occasions I have been impressed whether it be;

  • the initial phone call to book the car in for its service
  • the SMS to remind me the day prior
  • the Customer Service rep that greets me in the car park.
  • the front counter staff who go through what the service will involve.
  • the pristine presentation of the show room.
  • the SMS to advise me that the car is ready to be picked up.
  • the review of what was done to the vehicle during the service.
  • the offer of water / coffee / soft drink when leaving.
  • the presentation of the vehicle when I pick it up - washed and vacuumed.
With reference to the above I can confidently say that Jarvis Subaru in West Terrance have "got it right". If only we could all follow your example. Please don't change.

10 / 10


Mitsubishi Pajero Purchase | 20/10/2017

Friendly and knowledgeable. Very accommodating to my queries about the vehicle. Got a good deal.

10 / 10


Ford Service | 20/10/2017

First car service here, service by staff was great. W didn't book a hire car, but was offered one on the day - this helped immensely as we had our child with us. Very professional. We will be back!

10 / 10


Subaru Impreza Purchase | 20/10/2017

Luke was a great salesman and accommodated to my needs and wants in a car and accommodated to my current circumstances also and gave me a great deal. Excellent that he drove to Gepps Cross to meet me all the way from the Barossa. Many thanks

10 / 10


Toyota Service | 20/10/2017

Awesome service by Falon. So helpful and friendly. Thank you.

10 / 10


Subaru Outback Service | 20/10/2017

Courteous and reliable service keeps us coming back

10 / 10


Subaru Outback Service | 20/10/2017

As always, the staff are extremely (and genuinely) friendly, skilled and professional. It is far and away the best customer service - in every respect - that I have had from an auto group. Congratulations!

10 / 10


Subaru Outback Service | 20/10/2017

There is nothing magic in this score, I have always been impressed in your systems in looking after my wife's Subaru Outback, the vehicle after 10 years or so drives like a new car unfortunately for you the car is so good it will be another 10 years before we replace it with another Subaru (well maybe not but you get the drift)

10 / 10


Nissan Pulsar Service | 19/10/2017

Staff also very friendly and helpful with the efficiency and car wash an extra bonus.

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.