We have always been treated extremely well when we have had our car serviced. Staff have always been friendly and very helpful and always go out of their way to do everything they can for us even clean our car and offering tea coffee and drinks.
10 / 10
Staff were wonderful, as usual, Danae and Peter were fantastic. thank you for looking after me. I wouldn't take my car anywhere else as I enjoy my experiences at West Terrace
10 / 10
The salesman Josh was enthusiastic and listened to my needs. He then contacted me after he found the exact type and colour of vehicle that I wanted. Purchasing the vehicle was also easy and staff were helpful with my requirements.
I would buy from there again or recommend to others thanks to Josh.
10 / 10
My car was finished on time, the staff were great, especially Adrian.
10 / 10
Lewis Marsh was fabulous: knowledgeable, helpful and friendly. He is an excellent representative of your brand. Dealing with Lewis was a real pleasure. He knows the vehicles on display and what sets them apart from each other as well as other like options. In no way pushy, very helpful, honest and friendly. Thanks for all of your help Lewis and for making our purchase fun!
10 / 10
Tim & the staff were great, I managed to book the car in at late notice which was extremely helpful due to continual travelling for work
10 / 10
As always, great professional and friendly service from all at Jarvis Subaru.
10 / 10
Friendly staff not pushy they knew the product inside and out. It was a simple smooth transaction.
10 / 10
Michael provided great service and was able to answer my queries.
10 / 10
First time taking may car for a service after buying used - the staff are fantastic, excellent communication updating me on the service, and great coffee first thing in the morning! Car wash was a nice bonus too. Keep up the great work!
10 / 10
We were very pleased with the customer service we received with our last service. The staff were constantly in touch with us throughout the day regarding our vehicle. They have lodged warranty claims for us to be fixed at a later date. They even went the extra mile and washed our vehicle which was greatly appreciated. We were also offered a courtesy car. We will continue to use this dealership despite the fact that it is not the closest to our home.
10 / 10
Car cleaned and washed, finished on time. Staff were very helpful and fixed all problems
10 / 10