Beyond amazing experience with the team at Barossa Subaru. From the initial contact with Luke, then to signing the contract with John, speaking to the lovely Jess and doing the final signing with a new employee (who's name I cannot remember). Your service is so highly commendable and I am glad I decided to visit Jarvis Barossa. I have and will continue to recommend you to family & friends. Thank you again for all your help in such an overwhelming process!
10 / 10
Finished on time to the agreed price. Car was washed and the staff were professional and honest.
10 / 10
Staff went out of there way to fit a tow bar and completing it early for me as we had a 200km trip home.
10 / 10
I have never been anything but satisfied with my dealings with the company.
10 / 10
I appreciated the phone call reminder and professional attitude of all the staff
10 / 10
Always happy with service staff are friendly and professional. Great to have the car washed on pick up. Have returned to Barossa several times for service and repairs will not go any where else.
10 / 10
I appreciate the information provided about future work that needs to be done. It allows me to save up and schedule the work when I can afford it. It also reassures me that the mechanics are looking ahead and providing good care of my car.
10 / 10
In spite of what appeared an exceptionally busy day, every effort was made to accommodate waiting customers with coffee, water and constant updates on progress. Very professional, friendly service from all of the team and especially the desk crew who at the end of the long arduous day, continued to smile! Awesome team work! Thanks to Tim, Mark and the lovely blonde lady for all their care and attention to detail. Wishing you all a Merry Christmas and a Happy New Year!
10 / 10
I have to honestly say that this was the best car buying experience that I have ever had!
Shane organized my test drive and had the vehicle delivered to the Subaru branch near me to make it easier! Thank you!
Lewis was the WRX expert who took me through the whole car and all its bells and whistles! I really wanted the pure red WRX and Lewis found one for me! Thank you!
Scott was the finance guru who got my loan sorted quickly and efficiently. Thank you!
Mikayla explained and organized the platinum package for the car. Thank you!
Overall my experience with Jarvis Subaru was fantastic! There wasn't any hard sell or pressure to buy....everyone I encountered was friendly, helpful and happy.
So a BIG thank you to the team who made my WRX dream come to reality!
I will definitely be highly recommending Jarvis Subaru!
10 / 10
Evan and Nick are absolute legends. This is my second new car purchase and I'll be back for more ... They now have my loyalty due to great deals and amazing service. They go above and beyond and I couldn't be happier.
10 / 10
In addition to Staff being Friendly and/or Helpful, I appreciate the fact that the car was finished in time, in fact even earlier than they said. The car was immaculate which was amazing as I have a dog and it is so hard to clean.
I am very happy with your service and wouldn't go anywhere else. Being a female who always left car "stuff" to my late husband, I feel I can trust you and that's probably the most important thing for me.
10 / 10
I found the service staff at Tanunda to be the most polite and helpful people I have come across in the business, in particular Catherine. Her attention to detail but also her genuine nature and mannerisms are something that cannot be taught. You have to have a genuine care and passion for your job which is something she has and it is arguably the only reason I will come back to the dealership in the future.
Taking time to walk out from behind the counter and break the barrier between transnational and personal is such a wonderful thing. She even took the time to talk me out to my car. I'm a big boy, I know where my car was parked..I didn't need it. But on the drive home I realised I did need it. I did want to share thoughts about my car with someone who was seemingly just as passionate and interested as I am.
I do hope she gets the feedback from this. Customer service is so competitive and there are many areas that people can fault anyone. You aren't the cheapest, quickest or most conveniently located for me at all. That being said, I will return if that same attention to detail, respect and genuine interest is given to me by any of your staff at Tanunda as brilliantly as displayed by Catherine.
9 / 10